Privacy Policy for True Vintage Treasures
Effective Date: 27.2.2025
At True Vintage Treasures, accessible from www.truevintagetreasures.com, we are committed to protecting and respecting your privacy. This Privacy Policy outlines the types of personal information we collect, how we use it, your rights regarding your personal data, and the steps we take to safeguard your information. By using our website, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We collect personal information when you visit our website, make a purchase, register an account, subscribe to our newsletter, or otherwise interact with us. The personal data we may collect includes:
- Personal Identifiable Information: Name, email address, shipping/billing address, phone number, and payment information.
- Payment Information: Credit/debit card details or PayPal information for processing transactions. This information is securely handled by third-party payment processors.
- Non-Personal Identifiable Information: IP address, browser type, device information, and browsing history.
2. How We Use Your Information
We use the information we collect for the following purposes:
- Processing and fulfilling orders.
- Sending order confirmations, shipping updates, and customer service communications.
- Sending marketing emails and newsletters (if you have opted in).
- Enhancing the user experience on our website.
- Analyzing website traffic and usage to improve functionality.
3. Legal Basis for Processing Your Data
Under the GDPR, we rely on the following legal bases for processing your personal data:
- Consent: When you subscribe to our newsletter or agree to receive marketing communications, we process your data based on your consent.
- Contractual Necessity: We process personal data necessary for the fulfillment of orders and to provide services under a contract (e.g., processing payments and delivering products).
- Legitimate Interests: We process certain data based on legitimate interests, such as improving user experience, conducting marketing analysis, and maintaining security on our website.
4. Your Data Protection Rights
Under the GDPR, you have the following rights regarding your personal data:
- Right to Access: You have the right to request a copy of the personal data we hold about you.
- Right to Rectification: You can request that we correct any inaccurate or incomplete data.
- Right to Erasure (Right to be Forgotten): You can request that we delete your personal data under certain conditions.
- Right to Restrict Processing: You can request that we restrict the processing of your personal data in certain circumstances.
- Right to Data Portability: You can request that we provide your personal data in a structured, commonly used, and machine-readable format for transfer to another organization.
- Right to Object: You can object to the processing of your personal data for marketing purposes or based on legitimate interests.
- If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
To exercise any of these rights, please contact us at [email address or contact form].
5. Data Retention
We retain your personal data for no longer than is necessary for the purposes for which it was collected. Retention periods are based on the following criteria:
- Order-related data: We retain personal data related to completed transactions (e.g., name, shipping address, payment details) for 5 to 10 years to comply with legal, tax, and warranty obligations.
- Account-related data: We retain personal data related to registered users for as long as their account remains active. If an account is inactive for 2-3 years, we will consider deleting or anonymizing the data unless it is required for legal or contractual purposes.
- Marketing data: If you have opted in to receive marketing communications, we retain your personal data until you withdraw your consent or unsubscribe. After you unsubscribe or withdraw consent, we will no longer process your data for marketing purposes.
- If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
- For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
After these periods, we will securely delete or anonymize your data.
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience. Cookies help us understand your preferences and track the usage patterns of our website.
You can control cookie settings through your browser. Please note that disabling cookies may affect the functionality of our website.
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
7. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your information with the following entities:
- Third-Party Service Providers: We may share your information with trusted partners (e.g., payment processors, shipping providers) to complete transactions and deliver products.
- Legal Requirements: We may disclose your information if required by law, or if we believe such action is necessary to comply with legal obligations or protect our rights.
- If you request a password reset, your IP address will be included in the reset email.
- Visitor comments may be checked through an automated spam detection service.
8. Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitorโs IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
9. Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
10. Data Transfers Outside the European Economic Area (EEA)
We do not transfer your personal data outside the EEA unless we have appropriate safeguards in place to ensure compliance with GDPR. If we transfer your data to third-party service providers located outside the EEA, we ensure that the transfer is protected by standard data protection clauses or other legally acceptable safeguards.
11. Data Security
We implement appropriate security measures to protect your personal data, including encryption and secure payment gateways. However, please be aware that no data transmission over the internet can be 100% secure, and we cannot guarantee the absolute security of your information.
12. Childrenโs Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect or solicit personal information from children. If we learn that we have collected personal information from a child under 13, we will take steps to delete that information.
13. Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
14. Third-Party Links
Our website may contain links to external sites. We are not responsible for the privacy practices or content of those websites. Please review the privacy policies of those third-party sites before providing any personal information.
Visitor comments may be checked through an automated spam detection service.
15. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. Any changes will be posted on this page, and the “Effective Date” at the top of this policy will be updated accordingly. We encourage you to review this policy periodically for any updates.
16. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:
True Vintage Treasures
Email: info@truevintagetreasures.com
Phone: +421918060215
Website: www.truevintagetreasures.com